Hi IT folks, need some help here. I recently got Comcast Xfinity (December) and everything was running smoothly for a while. All of a sudden the WiFi through the Xfinity router they gave me (Arris - it was free…) isn’t working. I know the internet is working because my PS4 is hardwired to the router and is working fine. I’m also connected to the router through the WiFi (at least my phone and computer says it is connected), but there is no internet. The 2.4 and 5 ghz lights are not solid on the router if that matters (I’m guessing it does).
Any thoughts? Is the router bad or is this a settings issue.