Who Uses E-Gold?

Ok, I really need some help.

I have established an account with e-gold, have read their FAQ, asked a question because their FAQ wasn’t clear, asked for clarification again, so I am coming to the Bro’s.

Nowhere on the e-gold site does it explain, in simple terms, how this damnded process works. They say you must fund an Exchange. Ok, got it. But how does the process work from merchant, to e-gold, to exchange?

It’s just not clear.

In fact, when I went to one exchange, they went as far as to say one doesn’t fund the exchange…???

Can someone explain - because I know this is simple - in three sentences or so how this damnded process works?

I don’t have much confidence in e-gold if they can’t even explain how this works.

Thanks,

'Kat