[quote]Professor X wrote:
[…]
Actually, discussion in BOTH forums has improved since the creation of that T-Cell, so how did they win?
They obviously didn’t…unless I am missing several threads about rock climbing, unfunctional muscle mass and combat pyramids.[/quote]
Besides the question of how that is measured, I think getting the Combat Sports thread an moving the training logs could have helped with that as well. It wasn’t just one thing that was changed here recently.
[quote][…]
Gee, MODERATION was one of the main complaints that led to the creation of that T-Cell…but you missed this?[/quote]
No, I didn’t. I read the thread in the Tech Support forum. It was an interesting example of dealing with consumer complaints, while following your main business objective: widening your customer base (letting in as many newbs as possible), while making your complaining but loyal customers happy (creating a T-Cell). In this case this worked by separating them, and giving the loyal customers a ‘special’ zone - even unmoderated, so less work in the long term. Brilliant business move. Someone nows their CRM at Biotest.
[quote]It gets difficult to ignore posts when they literally fill up entire threads making it impossible to stay on topic and discuss anything bodybuilding related.
You didn’t even visit that forum often or participate in it, yet you are claiming we should have just ignored it?[/quote]
Yes, I see your point here - it makes it difficult, and I may underestimate that. The more I read what I wrote above though, the more I see that a T-Cell must have made absolute sense to Biotest.
Yes, I did - but that was because I used to see it from the user perspective. But from the commercial perspective, it makes absolute sense. My problem with it is dissolving as I write this.
[quote]LOL at “my eyes”, especially since “your eyes” were blind to any of the problems that were going on before.
[/quote]
Oh, I saw them - didn’t take them as seriously, as it’s not my website, and I would have thought a less invasive approach would have worked as well. But now - I seriously have no problem with it anymore.
I was wrong - it all now makes sense. Thanks, Prof X, took me a while, but now I get it. I may even post in the Cell now. Obviously only something that belongs there - oh no, mostly I think I’ll shut up and listen.
Makkun