Technical Jstor Issue

Off Topic
1

I’m having a hard time getting pdf files of articles to open on JStor. I’m logged in through my university, so it’s not a matter of access. Here’s what happens in detail:

  1. Search for an article and open it.
  2. Try to open PDF by clicking the link.
  3. A box comes up that explains JStor’s terms and conditions. I click “okay.”
  4. A window opens that I assume is supposed to contain the PDF, but nothing ever loads. It says “done” when it’s still blank.

Does anyone know what’s going on here? Thanks.

2

Are you accessing off site on a home computer? or are you actually at your university library?

3

I had that problem with another laptop, and it pissed me off but I never ended up fixing it. Just used another laptop. It is my belief that the problem was with Adobe. If it’s really important I might try reinstalling Adobe.

4

Thanks for the help guys. I was at my library at school. I did an online chat with another librarian and she didn’t have any trouble, so it must have been the computer.