Does anyone know of some ways to bring up topics that my be sensitive to another person, like ways to ease into the conversation that won't make someone defensive. For instance my grandmother was just releases from the hospitol for abusing perscription drugs. Every time someone in my family has brought it up she freaks out and denies everything. Now the rest of my family just came out gung ho telling her she needs help. I want to be able to ease into discussing it with her over a period of time so she won't get defensive and shut me out. I just need some hints on how to do this. Normally I am blunt and to the point, but that way is not going to work with her. Any ideas would be greatly appreciated.