I realize T-Nation isn’t the first place people normally look for computer technical help, but I’ve searched all kinds of forums and can’t get anywhere. It will cost about $300 to send it in for repair, so I wanted to see if anyone has ever encountered this problem.
My PC was running slow. I ran disk cleanup and disk defrag to see if that would help at all. After that finished, I tried logging into my email. For some reason the “s” key would not work. So I reboot my PC and it goes to an error screen. The error says:
Windows could not start because the following file is missing or corrupt:
Please re-install a copy of the above file.
I called tech support and he told me to tap F8 so I can select the option ‘Last Known Good Configuration’. Problem is, my keyboard does not work now. I switched out the keyboard with a different one, same problem - none of the keys work. It looks as if the computer does not recognize the keyboard or the mouse because the red light under the mouse does not light up any more.
The weird thing is, as soon as I hit the power button on my PC, the caps lock, number lock, and scroll lock lights on the keyboard all light up for a second and then go off. Then none of the keys work at all.