I have the same problem,only they double billed me and then they took money out of my account and said I never paid and then after doing that sent me to collections. I "owe" them over 1800 dollars on a business account.
I am getting help from my state Atty. General you might want to call them. Possibly,there is enough people they have done this to in your area to bring a class action on them.
You can easily find out who their registered agent to serve papers to is by contacting your states Secretary of State. Frequently a quick internet search.
If they don't show up, you can get a default judgment against them. At which point I would take a local deputy to their store to collect. Very easy. Taking their plasma down for payment would get your point across very fast.
You seem slightly intimidated and very unfamiliar with the process. If you are going to undertake this yourself please research it. Otherwise opt for an attorney.
yes this seems to be. but if you want to go the Atty.General route which wont hurt they may even help you get through the right channels to get into court on this. Just call up your Atty. Generals office ask them what you need to do because verizion ripped you off.
then you will be transfered many places,and asked the same thing over and over and you will explain your story to several people. in the end you will find out who is the proper one to speak with and how to get the ball rolling on this. its a hassle but its worth it IMO.
That's pretty funny that your having problems with them...cause I'm having problems with them too. I hate verizon, I think I'm just gonna pay the opt out of contract fee. My issue would take forever to type but if you decide to sue them...I hope you win...fuck'em