I bought the laptop right around a year ago from the Dell website. I got the inspiron 1525 and it has turned out to be a pretty reliable computer other than this.
It reads CD’s and when I put the dvd I was trying to watch in another computer it worked perfectly fine. What does the DVD drive icon look like?[/quote]
The DVD drive icon is the same as the CD icon. So if it play’s CDs, the hardware is fine. Mostly like a software issue.
My computer has 2 DVD drives as shown on the attached picture. When you put a movie in , the DVD drive icon is replace by the title of the movie. So in this pic you’ll see an empty DVD drive (hilighted) and “State of Grace” in the other DVD drive.
Does this show up when you click on My Computer for you?
If the title of the movie does show up on My Computer then right click on it and choose explore. You should see at least 2 folders on there. One name Video_TS and one named Audio_TS. If you can see these 2 your computer can read DVDs.
If step 3 works, download a new free player.
I recommend doing step 3 either way just to see if it fixes it.
Edit: Here is a direct link to their windows software: