The Red Cross put a huge amount of money into deserving peoples hands in a very short period of time during a time of crisis.
I'd like to see any system work perfectly under those conditions.
Instead of looking for reasons to slam the people doing good, the Red Cross, maybe just focus on the clowns trying to cheat the system.
The Prof is right, there is a lot of indignation when the little guy steals a few bucks, but nobody cares when the robber barons get away with millions.
Why do people begrudge the little guy getting away with penny ante stuff when the big pork gobblers are getting away with millions?
Focus your attention on the big crooks...