Crystallized Testosterone Vial?

Anyone ever had what looks like melted glass or crystallization at the bottom of their testosterone vial?

Never encountered it. Hold it under hot water and let it warm up. Swirl it around until the crystals dissolve.

Testosterone injectables should never be refrigerated. Was the vial subject to cold during shipping? Vial is new or in use? Have pharmacy replace if attempted dissolving does not work.

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Encountered at work, the test vial had gotten cold, warmed up with hands, good to go.