[quote]dheeel wrote:
js385787 wrote:
I’ve never ordered from these guys, but I recently had absolutely horrible experience with both apt powerwristwraps and elitefitsystems, both companies were completely incompetent and then unprofessional in the manor they handled their incompetence. I wouldn’t recommend them. The lengths I’ve gone through to get an order placed and then shipped to me was ridiculous and complete rip off.
Sorry to hear this man. I’ve actually found the complete opposite, I’ve made 10+ orders from APT and Elitefts and have found them on occaision to send more than I ordered! If you live outside of the US shipping can be expensive but I’ve had fantastic customer service everytime.[/quote]
Ya right now I’m dealing with apt, been week and half since i made original order and still trying to get things fixed. I ordered sleeves over phone cause I wanted it shipped to post office box in maine, so asked it to be sent usps since ups i guess doesn’t ship to po boxes. Originally it didn’t go through according to debbie over there b/c my shipping address differed from cc billing address.
Well it did cause it’s on my card, still though I sent her the info, as she said it failed on their end, and it would come off my card in couple days, well it hasn’t…anyway she double charged me, and then second time around it cost like 10 more according to the online cc statement, so i call back and say wtf is this, she’s like “o ups rates differ day by day”, I’m like I told you to send it usps, she says she’ll credit my card the shipping difference.
Haven’t got email confirmation back yet, in fact I haven’t got any email confirmations for either of the charged orders nor have I received any emails from her period, just the original one saying I didn’t give her my billing address. I have to call in every fucking day and tell this idiot of a woman what needs to be done, and she fails to do it everyday even though she’s “taking care of it as we speak”.
Fucking irritating. I finally managed to get one bill of sale emailed to me, but still need the partial shipping refund and other charge removed from card, as well as email verifications of all this. I mean I don’t understand how you can be so dumb, and then not even try to fix your incompetence, I have left her/them emails and phone msg daily, and they never contact me back, I have to ring them bunch of times until someone picks up…ya they suck