That's definitely not what I said and definitely not what I meant to say. The gist of what I was getting at is... the site went live late Wednesday morning. Before it went live, it was designed, laid out, tested, and setup with certain features. Changing those features before they've been through barely over 100 hours of use would be premature, unnecessary, would dismiss the work that went into it.
I understand where you're coming from, but that statement is objectively and measurably incorrect.
Not true. Forum members participating less is a big deal, and it has nothing to do with them being customers or not. I still believe that, if you choose to continue participating, you'll get more comfortable with the new setup.