Hey guys, I’m kind of just brainstorming ideas for work to make my life easier (as well as my coworkers) regarding organizing deliveries.
The gist of it:
Were a large scale landscape supply distributor. We operate (when fully staffed) at around 7-8 people.
2 Department Managers
2 Customer Sales & Service
2-3 Drivers (usually 2)
1 Fulltime warehouse employee (this literally is never filled and might as well not exist)
Roughly 60-70% of our profit comes from deliveries.
Unfortunately, the market demands very little lead time. It’s a daily occurence multiple times a day for a customer to request a full scale irrigation job the day of, and usually needs it within a few hours. We do our best to train the customers into giving us more time, but it’s simply not possible due to the nature of our contractors.
Which after 6, 7, 10, 12 deliveries, devolves into a sloppy panicky aggravating mess on a daily basis.
So I guess what I’m looking for, is anyone with delivery and logistics experience, has there been any tried and true formatted schedule that made your life easier? Or even a rough outline of what’s worth planning and what isnt. I love excel and I’m pretty well versed; but im notorious for over designing and making it borderline unusable by the time I’m finished.
In a perfect world when were fully staffed, I would imagine we would have something like the following:
1 dedicated In-Town driver, with designated time slots.
1 dedicated Long distance South driver, with designated time slots
1 driver on demand for rushed orders
Any thoughts, or more information you would like to help?